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AI-powered self-service

Make it easy for users and service agents to open tickets, chat with virtual agents, and get instant answers.
Codeless configurations

Design services using ITIL-certified, out-of-the-box processes. Configure and extend them to meet your needs without writing any code.
Advanced analytics

Minimize disruptions with analytics for identifying incident patterns and increasing the probability of successful changes.
SaaS agility

With versionless SaaS, you’re always on the latest release—so you can leave lengthy upgrades behind and enjoy ongoing access to the newest features.

| Service Management Automation X (SMAX)

Take the first step to ITSM modernization. Sign up to meet with a local solutions expert and see SMAX in action.